FAQ & Site Info
FAQ
Once an order has shipped, you will receive a shipment confirmation email that will contain your tracking information.
If for any reason you would like to change or cancel your order, please contact customer service as soon as possible. We will make every effort to accommodate your request. However, keep in mind our system is designed to fulfill orders as quickly as possible. As a result, we cannot cancel or change an order once it has entered the shipping process.
We do not offer gift wrapping at this time.
We are proud to offer Free Standard Shipping on all U.S. orders over $25.00. All items are shipped by USPS via a traceable method. Delivery times may vary so please allow 3-7 business days for all Standard Ground Shipping. Once we ship your order, a shipment confirmation email will be emailed to you. You may use the tracking number at www.usps.com to monitor the transit status.
When your order has been shipped, we will send you an e-mail with your tracking number and a link to where you can track it online. Prior to checking out, you will see several estimated arrival dates, depending on the type of shipping you select. If your order was placed Monday through Thursday it will be shipped the same day or the day after. If your order was placed on Friday prior to 3:00pm EST, the order may be shipped the same day, if not it will be shipped on Monday.
